POLICIES

Store Policies

Thank you for supporting byAnsah. We truly appreciate every order and the support you give to the brand. Please take a moment to read through our policies before placing your order so you have a clear understanding of our shipping, returns, refunds, exchanges, and order issue guidelines.

Shipping

Unless an item is specifically stated as "Pre-Made", all orders should be expected to ship within 2–4 weeks of purchase. Pre-Made items are allowed up to 1 week to ship. Please make sure all of your information, especially your shipping address, is correct and carefully checked before completing your order. byAnsah is not responsible for mistakes caused by incorrect or incomplete shipping information provided at checkout.

Returns, Refunds, Exchanges

All Sales are Final! Please carefully review your items, sizes, colors, quantities, and order information before completing your purchase. Once an order has been placed, it cannot be returned, refunded, or exchanged unless otherwise required by applicable law.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, you must contact byAnsah within 24–48 hours after the delivery date and provide the necessary details and photos when applicable. Issues reported after this 24–48 hour window may not be eligible for assistance.

Thanks for supporting byAnsah